What Is RLHF? [Overview + Security Implications & Tips]

6 min. read

RLHF (reinforcement learning from human feedback) trains models to follow human preferences by using human judgments as signals for reward. This makes outputs more consistent with expectations, but it also creates new risks if feedback is poisoned or manipulated.

 

How does RLHF work?

Reinforcement learning from human feedback (RLHF) takes a pretrained model and aligns it more closely with human expectations.

It does this through a multi-step process:

  • People judge outputs
  • Those judgments train a reward model
  • Reinforcement learning then fine-tunes the base model using that signal

Here's how it works in practice.

Step 1: Begin with a pretrained model

The process starts with a large language model (LLM) trained on vast datasets using next-token prediction. This model serves as the base policy.

It generates fluent outputs but is not yet aligned with what humans consider helpful or safe.

Step 2: Generate outputs for prompts

The base model is given a set of prompts. It produces multiple candidate responses for each one.

The diagram shows a process beginning with a stack of documents labeled evaluation prompts with the note 'Many prompts sampled.' Arrows point downward to a box labeled base model (pretrained LLM) containing a neural network graphic. From this, an arrow leads to a text block labeled generated text with placeholder lorem ipsum text. An arrow then connects to a box labeled human preference ranking that includes an icon of three user figures. To the right, arrows branch out to five stacked colored circles arranged vertically in green, light green, yellow, orange, and red, labeled preference rankings. An arrow from these circles points upward to a blue box labeled reward model, which contains a bar chart graphic. A final arrow loops back from the reward model box to the text block, with the label train on {sample, reward} pairs. At the bottom of the diagram, a caption reads: 'Human-scored outputs are converted into ranked preferences to train a reward model for reinforcement learning.'

These outputs create the material that evaluators will compare.

Step 3: Gather human preference data

A three-panel flow diagram titled 'Human feedback to reward model pipeline' shows a left teal panel labeled 'Human feedback' with two small chat-bubble cards titled 'Conversation A' and 'Conversation B' and a checklist labeled 'Which example is better?' with options 'Conversation A' and 'Conversation B.' An arrow labeled 'Binary preference feedback' points from this panel to a center orange panel labeled 'Reward model,' which repeats the two conversation cards under 'Examples' and includes an icon for 'Reward estimates.' A second arrow labeled 'Rewards for reinforcement learning' leads from the reward model to a right blue panel labeled 'Policy' containing a tool icon and the text 'Train the policy using reinforcement learning to maximize rewards.' Along the bottom, a return arrow labeled 'Conversation examples for evaluation' loops from the policy panel back toward the human feedback panel, completing the pipeline.

The result is a dataset of comparisons that show which outputs are more aligned with human expectations.

Step 4: Train a reward model

The preference dataset is used to train a reward model. This model predicts a numerical reward score for a given response.

In other words: It acts as a stand-in for human judgment.

Step 5: Fine-tune the policy with reinforcement learning

The base model is fine-tuned using reinforcement learning, most often proximal policy optimization (PPO). The goal is to maximize the scores from the reward model.

This step shifts the model toward producing outputs people prefer.

Step 6: Add safeguards against drift

A flow diagram titled 'Reward signals and safeguards in RLHF' shows three colored boxes under 'Model input.' The first is blue and reads 'The response begins clearly but trails off.' The second is yellow and reads 'The response is incomplete.' The third is red and reads 'The response is repetitive and unhelpful.' These connect to a central icon labeled 'Exploration,' which links to a brain-like icon labeled 'Feedback learning' with the note 'The system gives a mixed response with positive and negative sentiment.' From here, arrows flow into a gray box labeled 'Model outputs,' which has two categories: 'Human preference' and 'Output quality.' To the right, colored boxes show 'Reward score' values: 0.92, 0.58, and 0.13 in blue, yellow, and red above, and 0.87, 0.25, and 0.51 in blue, yellow, and red below.

 

Why is RLHF central to today's AI discussions?

RLHF is at the center of AI discussions because it directly shapes how models behave in practice.

“Reinforcement learning from human feedback (RLHF) has emerged as the central method used to finetune state‑of‑the‑art large language models (LLMs).”

It's not just a technical method. It's the main process that ties powerful LLMs to human expectations and social values.

Here's why that matters.

RLHF can be thought of as the method that connects a model's raw capabilities with the behaviors people expect.

The thing about large language models is that they're powerful–but unpredictable. RLHF helps nudge LLMs toward responses that people judge as safe, useful, or trustworthy. That's why AI researchers point to RLHF as one of the few workable tools for making models practical at scale.

But the process depends on preference data. Preference data is the rankings people give when comparing different outputs. For example, evaluators might mark one response as clearer or safer than another. Which means the values and perspectives of evaluators shape the results.

A flow diagram titled 'How biased preference data skews model outputs' shows a blue circle on the left labeled 'RLHF outputs' feeding into a process box labeled 'Train (Biased preference data)' with a brain icon and a warning triangle. Below, a connected box labeled 'Validate (Biased preference data)' contains a head icon with a warning triangle. Arrows loop between the train and validate boxes, and an arrow extends right from the train box to a dark circle labeled 'Test' with a checklist icon. A dotted line also connects the train box directly to the test circle.

So bias is always present. Sometimes that bias reflects narrow cultural assumptions. Other times it misses the diversity of views needed for global use. And that has raised concerns about whether RLHF can fairly represent different communities.

The impact extends beyond research labs.

How RLHF is applied influences whether AI assistants refuse dangerous instructions, how they answer sensitive questions, and how reliable they seem to end users.

In short: It determines how much trust people place in AI systems and whose values those systems reflect.

 

What role does RLHF play in large language models?

Large language models are first trained on massive datasets. This pretraining gives them broad knowledge of language patterns. But it doesn't guarantee that their outputs are useful, safe, or aligned with human goals.

RLHF is the technique that bridges this gap.

It takes a pretrained model and tunes it to follow instructions in ways that feel natural and helpful. Without this step, the raw model might generate text that is technically correct but irrelevant, incoherent, or even unsafe.

A labeled diagram titled 'RLHF in the LLM training pipeline' is divided into three sections: low-quality data, high-quality data, and human feedback. On the left, a red cylinder labeled 'Pretraining data' shows text 'Optimized for text completion' and flows into an orange box labeled 'Pretraining,' which connects to a pale red rectangle labeled 'Base model.' In the middle, a green cylinder labeled 'Instruction data (optional)' shows text 'Fine-tuned for dialogue' and flows into a green box labeled 'Supervised fine-tuning (SFT) (optional),' which connects to a pale green rectangle labeled 'SFT model.' On the right, under a shaded box labeled 'RLHF,' a turquoise cylinder labeled 'Preference comparisons' flows into a turquoise box labeled 'Reward model training (preference learning),' which connects to a pale blue rectangle labeled 'Reward model.' Next to it, another turquoise cylinder labeled 'Prompts' shows text 'Optimized to generate responses that maximize scores by reward model' and flows into a turquoise box labeled 'Reinforcement learning (e.g., PPO).' This box connects to a pale blue rectangle labeled 'Aligned chat model.' Arrows connect the SFT model and base model to the RLHF section, showing integration of steps.

In other words:

RLHF transforms a general-purpose system into one that can respond to prompts in a way people actually want.

Why is this needed?

Scale. Modern LLMs have billions of parameters and can generate endless possibilities. Rule-based filtering alone cannot capture the nuances of human preference. RLHF introduces a human-guided reward signal, making the model's outputs more consistent with real-world expectations.

Another reason is safety. Pretrained models can reproduce harmful or biased content present in their training data. Human feedback helps steer outputs away from these risks, though the process is not perfect. Biases in judgments can still carry through.

Finally, RLHF makes LLMs more usable. It reduces the burden on users to constantly reframe or correct prompts. Instead, the model learns to provide responses that are direct, structured, and more contextually appropriate.

Basically, RLHF is what enables large language models to function as interactive systems rather than static text generators. It's the method that makes them practical, adaptable, and in step with human expectations.

Though not without ongoing challenges.

 

What are the limitations of RLHF?

A diagram titled 'Limitations of RLHF' shows three circular icons with text below each. On the left, a blue circle with four arrows pointing outward represents 'Scalability,' with text reading 'Gathering quality human feedback at the scale of modern LLMs is slow, costly, and difficult to sustain.' In the center, a blue circle with two overlapping chat bubbles represents 'Inconsistent feedback,' with text reading 'Annotators often disagree or vary over time, introducing noise that weakens training stability.' On the right, a blue circle with a balanced scale represents 'Helpful vs. harmless trade-offs,' with text reading 'Optimizing for helpfulness risks oversharing, while prioritizing harmlessness can block safe, useful outputs.'

Reinforcement learning from human feedback is powerful, but not perfect.

Researchers have pointed out clear limitations in how it scales, how reliable the feedback really is, and how trade-offs are managed between usefulness and safety.

"RLHF faces fundamental limitations in its ability to fully capture human values and align behavior, raising questions about its scalability as models grow."

These challenges shape ongoing debates about whether RLHF can remain the default approach for aligning large models.

Let's look more closely at three of the biggest concerns.

Scalability

RLHF depends heavily on human feedback. That makes it resource-intensive.

For large models, gathering enough quality feedback is slow and costly. Scaling this process across billions of parameters introduces practical limits.

Researchers note that current methods may not be sustainable for future models of increasing size.

Inconsistent feedback

Human feedback is not always consistent.

Annotators may disagree on what constitutes an appropriate response. Even the same person can vary in judgment over time.

This inconsistency creates noise in the training process. Which means: Models may internalize preferences that are unstable or poorly defined.

“Helpful vs. harmless” trade-offs

RLHF often balances two competing goals. Models should be helpful to the user but also avoid harmful or unsafe outputs.

These goals sometimes conflict.

A system optimized for helpfulness may overshare sensitive information. One optimized for harmlessness may refuse useful but safe answers.

The trade-off remains unresolved.

 

What is the difference between RLHF and reinforcement learning?

Reinforcement learning (RL) is a machine learning method where an agent learns by interacting with an environment. It tries actions, receives rewards or penalties, and updates its strategy. Over time, it improves by maximizing long-term reward.

A diagram titled 'Reinforcement learning (RL)' shows a loop between an agent and an environment. On the left, the agent is depicted inside a box containing two components: a dark blue square labeled 'Policy' with an arrow pointing right to 'Action,' and a teal square labeled 'Reinforcement learning algorithm' with a brain icon. A downward arrow labeled 'Policy update' connects the policy to the reinforcement learning algorithm. On the right, a large gray rectangle labeled 'Environment' contains icons of a computer screen, database, and people. A right-facing arrow labeled 'Action' connects the policy to the environment. A left-facing arrow labeled 'Reward' connects the environment back to the reinforcement learning algorithm. A second left-facing arrow labeled 'Observation' connects the environment back to the policy.

RLHF builds on this foundation. Instead of using a fixed reward signal from the environment, it uses human feedback to shape the reward model. Essentially: People provide judgments on model outputs. These judgments train a reward model, which then guides the reinforcement learning process.

A diagram titled 'Reinforcement learning from human feedback (RLHF)' is divided into three sections: pretraining, human feedback, and fine-tuning. On the left, the pretraining section shows a purple cylinder labeled 'Pretraining data' feeding into an icon of a lightbulb labeled 'Self-supervised learning,' which connects to a light blue box labeled 'Base LLM (pretrained).' An arrow from the base LLM flows downward into a dark blue circle labeled 'Supervised fine-tuning,' which then points right into a gray box labeled 'Aligned LLM (fine-tuned).' In the top right, the human feedback section shows a teal cylinder labeled 'Human preference data' with arrows pointing right toward two icons: a shield labeled 'Safety reward model' and a thumbs-up labeled 'Helpful reward model.' The human preference data also points downward into the aligned LLM. On the far right, the RLHF section shows a gray box with two stacked items: 'Rejection sampling' and 'Proximity policy optimization,' connected by arrows to the aligned LLM.

This change matters.

Standard RL depends on clear, predefined rules in the environment. RLHF adapts RL for complex tasks—like language generation—where human preferences are too nuanced to reduce to fixed rules.

The result is a system better aligned with what people consider useful, safe, or contextually appropriate.

 

What security risks does RLHF introduce, and how are they exploited?

A diagram titled 'RLHF security risks' has six labeled boxes arranged in two columns. On the left, the first red square contains an icon of interconnected nodes with the label 'Misaligned reward models.' Below it, a red square with a warning symbol inside a dotted circle is labeled 'Feedback data poisoning.' At the bottom, another red square with a document and warning triangle icon is labeled 'Exploitable trade-offs.' On the right, the top red square shows a slider control icon labeled 'Over-reliance on alignment.' Below it, a red square with a megaphone icon is labeled 'Bias amplification.'

RLHF helps align large language models with user expectations. But it also comes with limitations that can create security risks if left unaddressed.

These risks arise because alignment relies on human judgment and reward models that can be influenced.

Put simply: The same mechanisms that make RLHF effective also create new attack surfaces. Adversaries can exploit inconsistencies, biases, or trade-offs built into the process to bypass safeguards or reshape model behavior over time.

Note:
RLHF improves alignment, but it was never designed as a security control. Without complementary defenses, its weaknesses can be exploited.
| Further reading:

Misaligned reward models

RLHF relies on human-labeled comparisons to train a reward model.

The problem is that human feedback can be inconsistent or biased. Which means the reward model might overfit to patterns that do not reflect real-world safety.

If attackers exploit these weaknesses, models can produce unsafe or unintended outputs.

Feedback data poisoning

Another risk is poisoning during feedback collection. For example, malicious raters could intentionally upvote harmful responses or downvote safe ones.

This manipulation reshapes the reward model. Over time, it could cause a model to reinforce unsafe behaviors or ignore critical safeguards.

Note:
Even a small fraction of poisoned ratings can have an outsized effect because the reward model generalizes from them. A handful of malicious preferences can cascade into skewed behavior once amplified through multiple rounds of training.

Exploitable trade-offs

RLHF often balances “helpfulness” with “harmlessness.” And attackers can take advantage of this trade-off.

A model tuned to be maximally helpful may reveal sensitive information. A model tuned to be maximally harmless may refuse too often and frustrate users.

Either extreme can create openings for adversarial misuse.

Note:
Attackers can push models toward one side of the trade-off, such as disguising harmful queries as helpful requests or forcing refusals that limit usability.

Over-reliance on alignment

RLHF can create a false sense of security. Organizations may assume that alignment through human feedback is enough to prevent misuse.

Not to mention, adversaries can still craft jailbreak prompts or adversarial inputs that bypass RLHF guardrails. And that's because alignment alone is not robust against these techniques.

The reliance on RLHF without complementary safeguards leaves systems exposed.

Note:
Alignment signals improve safety but are brittle on their own. Without layered defenses such as input filtering or anomaly detection, attackers can bypass RLHF guardrails with relatively simple tactics.

Bias amplification

RLHF depends on human raters, and as we've established, their judgments are not neutral.

Which means biases—social, cultural, or linguistic—can seep into the reward model.

Over time, the system may not only reproduce these biases but also amplify them. This creates risks of discriminatory outputs and exploitable blind spots in model behavior.

In short: RLHF is useful for shaping model behavior. But when feedback signals are corrupted, inconsistent, or over-relied upon, they create security vulnerabilities that adversaries can exploit.

It must be paired with complementary defenses to be reliable.

| Further reading:

 

How do RLHF security risks affect businesses?

When RLHF weaknesses are exploited, the impact is not limited to model behavior. The consequences flow directly into business operations.

For instance, a poisoned model used in a SaaS application could learn harmful responses. That risk matters because organizations may unknowingly deploy models that deliver unsafe outputs to customers or employees.

There is also the issue of manipulated outputs. Attackers who exploit alignment flaws can steer a model into disclosing sensitive information or generating misleading content. Which means RLHF risks can translate into real exposure of business data or the spread of inaccurate information through trusted systems.

The fallout goes beyond immediate misuse.

If biased or harmful outputs reach the public, companies face reputational damage. The same applies if regulators determine that the organization failed to maintain safeguards. Compliance obligations around privacy, fairness, and safety can come into play, creating legal and financial risk.

Put simply: RLHF risks are not theoretical. They create a direct line between technical vulnerabilities in training and tangible consequences for businesses.

The result is a mix of operational, reputational, and regulatory exposure that businesses cannot afford to overlook.

| Further reading:

 

How to secure RLHF pipelines

A diagram titled 'How to secure RLHF pipelines' shows four numbered steps arranged in a horizontal sequence. Step 1 is labeled 'Robust aggregation' inside a blue square with an icon of interconnected nodes, with text below explaining to combine feedback from multiple raters and use statistical methods to reduce noise and malicious or biased inputs. Step 2 is labeled 'Validation filtering' inside a gray square with an icon of a funnel, with text below describing automated checks to remove low-quality or adversarial feedback and to flag responses conflicting with safety baselines. Step 3 is labeled 'Adversarial red teaming' inside a blue square with an icon of a person at a computer, with text below describing testing pipelines with simulated attacks and identifying hidden weaknesses in reward models. Step 4 is labeled 'Trade-off stress testing' inside a blue square with an icon of scales, with text below describing evaluation of helpfulness versus harmlessness under pressure and preventing systems from being pushed to unsafe extremes. Blue arrows connect each step from left to right.

Securing RLHF pipelines means addressing both technical weaknesses and human-driven vulnerabilities. The goal is to make sure that feedback signals cannot be easily manipulated or corrupted.

Here's how to approach it.

Start with feedback aggregation.

Single rater inputs are noisy and inconsistent. Which means reward models trained directly on them can misalign quickly.

The stronger approach is robust aggregation. Combine ratings across multiple reviewers. Use statistical methods to detect and down-weight outliers. This reduces the impact of malicious or biased feedback.

Another defense is validation filtering.

In practice, that means applying automated checks to remove obviously low-quality or adversarial responses before they reach the reward model. For instance, feedback that conflicts with established safety baselines should be flagged and filtered out.

These filters reduce the risk of poisoned data shaping the model.

However: Defensive filtering and aggregation are not enough. Proactive testing is also required. Adversarial red teaming is a critical practice here.

Dedicated teams or automated frameworks attempt to manipulate the RLHF pipeline itself. The purpose is to surface hidden vulnerabilities in reward models before attackers can exploit them.

It's also important to test trade-offs.

So, evaluate how helpfulness and harmlessness are balanced under adversarial pressure. By stress-testing these dynamics, organizations can prevent systems from being pushed to unsafe extremes.

In plain terms: Securing RLHF is not about one-off defenses. It's about layering techniques that detect poisoned feedback, prevent overfitting, and expose weaknesses under real-world pressure.

When pipelines are designed this way, they become more resilient against both accidental errors and deliberate adversarial exploitation.

| Further reading:

Learn how prompt attacks manipulate outputs and reshape GenAI responses in Securing GenAI: A Comprehensive Report on Prompt Attacks, Risks, and Solutions.

Download

 

RLHF FAQs

In ChatGPT, RLHF refines responses using human feedback. Human raters compare model outputs, and those preferences train a reward model. The model then learns through reinforcement learning to generate outputs that align more closely with user expectations.
RLHF is used to align AI behavior with human values and expectations. It helps models respond in ways that are helpful, safe, and contextually appropriate. The process reduces harmful outputs and improves reliability compared to models trained without human feedback.
Reinforcement learning (RL) uses numerical rewards from the environment. RLHF replaces that signal with human feedback, collected through preference comparisons. This lets models learn from subjective human judgments instead of only objective measures, making it more suitable for aligning large language models.
At OpenAI, RLHF is the method used to fine-tune models like ChatGPT. Human feedback guides a reward model, which then directs reinforcement learning. The approach helps ensure outputs are more aligned with safety, usability, and user intent.
Supervised learning uses fixed examples. RLHF instead adapts models using human preferences, which capture nuance and context that static labels miss. This makes RLHF more effective for aligning open-ended language tasks where “correct” answers are subjective.
RLHF helps models become safer and more useful. It reduces harmful or irrelevant outputs, captures nuance in language, and aligns systems with human expectations. These advantages make it widely used for fine-tuning large language models.
RLHF improves model alignment but is not a complete safety solution. Because it depends on subjective human feedback and reward models, it can introduce vulnerabilities such as bias, poisoning, or over-reliance. Organizations should treat RLHF as one layer in a broader AI security strategy.
Many large language models, including ChatGPT, use RLHF to refine outputs. The technique is also applied in other advanced AI systems that require alignment with human preferences. It has become a common practice in industry, though implementation details differ across developers.