Platinum support is Palo Alto Networks’ high-end service offering–enhancing your inhouse resources with technical experts who are available to support your Palo Alto Networks security solution.
Platinum support offers the optimal level of support for those organizations that wish to work directly with Palo Alto Networks to address their support needs, with 24-hour support, 365 days per year with best-in-class response time and advanced assistance.
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Products and Services
- AI-Powered Network Security Platform
- Secure AI by Design
- Prisma AIRS
- AI Access Security
- Cloud Delivered Security Services
- Advanced Threat Prevention
- Advanced URL Filtering
- Advanced WildFire
- Advanced DNS Security
- Enterprise Data Loss Prevention
- Enterprise IoT Security
- Medical IoT Security
- Industrial OT Security
- SaaS Security
- Next-Generation Firewalls
- Hardware Firewalls
- Software Firewalls
- Strata Cloud Manager
- SD-WAN for NGFW
- PAN-OS
- Panorama
- Secure Access Service Edge
- Prisma SASE
- Application Acceleration
- Autonomous Digital Experience Management
- Enterprise DLP
- Prisma Access
- Prisma Access Browser
- Prisma SD-WAN
- Remote Browser Isolation
- SaaS Security