This joint solution combines the deep infrastructure visibility of ServiceNow with the precise identity control of Palo Alto Networks Idira®. Together, they provide a unified framework for automating IT operations and reducing the attack surface, strengthening zero trust with identity-driven operations.
Idira manages the machine identities and secrets that ServiceNow ITOM uses to discover and protect workloads, helping ensure that operational workflows are always identity-aware. By using high-speed APIs and automated certificate workflows, the integration consistently enforces security across complex hybrid environments without impacting performance.